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Customer reviews of
Ooma Office.

Ooma Yealink T48S with PCMag Logo
Ooma Yealink T48S with PCMag Logo

Ooma reviews from customers:

I love answering my home phone numbers in my car
Rich H. on Mar 17, 2025
We had two land lines with two numbers. The challenge is we live in the country and the phone junction boxes end up under snow and ice. The sound quality varies day to day with it not working at all. The phone company doesn't want to invest money upgrading the lines as people are dropping land lines. We recently got fibre so VOIP was now an option. The 2 OOMA phones were trivial to install along with the app on our iPhones. Once our numbers were moved we can receive calls to the OOMA phones on our Apple Car Play in our car. The sound quality is AMAZING. I am very happy we went OOMA.

Takes some getting used to
Tim W. on Feb 24, 2025
Once we had surveyed the various plan and feature options, and learned Ooma's vocabulary, we were able to add a user (me) to our business account and configure outgoing calling under our company number using callback to an external device. We wanted Softphone (higher-tier feature) as our first choice for this application, but we have a workable, efficient solution per above on our basic pricing tier.Feature request: Currently all calls made via Ooma Office with our configuration get logged in the app as incoming calls from our corporate number. This seems strange. Since I make the outgoing calls via Ooma Office (Windows PC), it should be able to log the outgoing numbers I actually enter into the app!

Ooma Office Phone Review
Kimberly N. on Jan 20, 2025
Overall, I’m very happy with my Ooma office phone service. It’s been a great fit for my business, though I do wish the process for adding features was a bit more user-friendly. That said, I’m adjusting and enjoying the service more as I get familiar with it.The feature I’m most impressed with is the text messaging option. As a Life Insurance Agency, many of my clients prefer texting over calling, as it allows them to respond while at work or when they’re busy. This has made communication much easier and more efficient for both my clients and me.So far, the Ooma experience has been very good, and I’m looking forward to learning more and making the most out of all the features it offers.

Good Inexpensive VOIP Phone System
SANDRA W. on Jul 01, 2024
We are still learning the system. That said, the phones are light-weight quality. We have had several set-up issues, and more information could be provided on the complete button operation of the phone specific to each function you are trying to access.

Great phone service
Gregory M. on Jul 01, 2024
Just all around great service. Easy to setup and use. Would recommend to everyone.

Great Service Techs for VAR
Tim L. on May 30, 2024
Great Service Techs for VAR

AWESOME SERVICE
Willie R. on May 16, 2024
I LOVE THIS

Better with age...
Serge J. on May 07, 2024
I've been with Ooma from day one, starting with a home and upgrading to a office/home system with multiple lines when it became available. The system had always been dependable, the support excellent, but recently new features have been added that make it an unbeatable offer for SMBs. Highly recommended.

Good features!
Jasmin C. on Apr 26, 2024
Using it a couple of days only but as of now an easy and nice feature

Ooma First!
Tamara Meisner on Apr 08, 2024
A pleasure to call Ooma when I have a question as they always fix my issue, whatever it may be.

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