Ooma Partners with Jazzware to Bring Customized Connectivity Solutions to Hotels Nationwide

Sunnyvale, CA - Thursday, July 1st, 2021

Ooma, Inc., a smart communications platform for businesses and consumers, today announced it is partnering with Jazzware to provide unique and affordable unified communications and telephony solutions to the hospitality industry nationwide.

Jazzware (https://www.jazzware.com/) has been a leading revenue capture, systems connectivity, and analytics cloud solution for the hospitality industry for more than 25 years. Jazzware, Inc., formerly known as SDD Jazz and BroadSoft Hospitality, is relied upon by premiere hotel brands and partners throughout the world for uninterrupted daily operations, efficiencies, and premium guest experiences.

Ooma and Jazzware have entered into a partnership to offer Jazzware certified hospitality applications and universal connection middleware using the Ooma Enterprise unified communications as a service (UCaaS) platform (https://www.ooma.com/enterprise-communications/), along with related services including Ooma SIP trunking (https://www.ooma.com/enterprise-communications/sip-ip-trunking/) for connecting hotel premise and contact centers to the Public Switched Telephone Network (PSTN).

As hotels modernize their technology infrastructure to deliver superior service and efficiencies, they are consistently opting for SIP, UCaaS, and cloud solutions over legacy private branch exchange (PBX) on-premise switches or their hosted PBX derivatives. Switching to unified communications with SIP trunking and cloud applications can cut telephony costs in half and provide instant, on-demand access to a new generation of connected hospitality applications at the premise, contact center, or via mobile. These flexible solutions may be easily tailored to the customer’s needs, scaling from limited service to luxury resort implementations.

Jazzware and Ooma recently completed a project to transform telecommunications at a large upscale hotel in downtown Washington, D.C. The hotel, already using Jazzware to manage and audit telecommunications services, was able to eliminate obsolescent, inflexible and costly legacy services by implementing SIP trunking from Ooma. The hotel also added Ooma Connect fixed wireless internet service (https://www.ooma.com/business-internet/) as backup to maintain voice and data continuity whenever its primary internet service provider has an outage.

“Ooma and Jazzware are partnering to offer a wide range of options to the entire hospitality industry,” said Tom Clancy, chief executive officer of Jazzware. “Ooma Enterprise UCaaS and SIP services, in conjunction with Jazzware certified connectivity and applications, provide hotel owners and operators new avenues to expand and improve services and convenience to guests. Equally exciting is that as innovative applications become available on the platform, they can be immediately accessed with minimal installation cost or effort, unlike the legacy PBX model.”

“We’re honored to partner with Jazzware, a leader in its category,” said Rob Ferrer, vice president of business sales at Ooma. “Together, Jazzware and Ooma are ready to deliver a new level of communication solutions and connectivity options to hotels and other hospitality businesses.”

Forward-Looking Statements

This release includes “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Statements in this press release that are not statements of historical or current fact constitute “forward-looking statements.” The forward-looking statements contained in this press release include, without limitation, statements related to the functionality and/or performance of Ooma’s SIP and UCaaS solutions, used independently and in conjunction with third party services and solutions. Such forward-looking statements involve known and unknown risks, uncertainties and other unknown factors that could cause the actual results to be materially different from any future results expressed or implied by such forward-looking statements. The forward-looking statements contained herein are also subject generally to other risks and uncertainties that are described from time to time in Ooma’s filings with the Securities and Exchange Commission, including under Item 1A, “Risk Factors” in the Company’s Annual Report on Form 10-K for the fiscal year ended January 31, 2021 filed on April 7, 2021, and in its subsequent reports on Forms 10-Q and 8-K. Investors are cautioned not to place undue reliance on such forward-looking statements, which speak only as of the date they are made. Ooma undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.