Customer reviews of
Ooma Telo.

Good for the price

Good for the price but the mobile App needs more voice clarity not clear some time.

Sometimes the Ooma Air (Black) goes off line and no one can call in with the WIFI light still blue.

I like the price and sound quality, but it's annoying when the phone goes off line and on one can call. The indictor can still be Blue which makes you think all is good. I can unplug and re-plug and it will work just fine for a while. I have had this phone since August of 2018 and this has been happening more and more in the last year.

High hopes

Disappointment, but it may be the internet provider causing the problem.

Decent service with lots of extra unanticipated charges

I started with 2 Ooma accounts. One standard, one Premier. I let the Premier run out after a year but was charged for a 2nd year. Had to call online to cancel Premier. In fairness cancelling was easy.I still see lots of charges from Ooma that I don't believe I've authorized. I don't get any invoices e-mailed to me, just charges on my CC after I confirmed with the billing people that I have just 2 basic services, no add on features and should only pay for long distance and for 911 charges.Now I have to waste time talking to them again to review/revise my account settings.Other beef is that they send you TONS of advertising e-mails. I don't want to block all Ooma e-mails but I can't seem to find settings to reduce that amount of ad messages.Overall, actual service is fair

Some Garbled voices

Recently we have calls that are often garbled.

Great phone

The only con is it doesn’t work with my alarm company. The way the VoIP packets are compressed.

Great phone

Saving me $45.00 a month this was without long distance. I can call anywhere and talk for a long time.

Great customer service. Fantastic experience overall

Yes I would recommend the service.

A lot of value for the price.

This was the easiest set up of any machine I have. Service is excellent, Price is unbelievable. What's not to like!

We saved about $90 to switch to Ooma each month. Wonderful!

We saved about $90 to switch to Ooma each month. Wonderful!