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Ooma helps large and small hotels modernize how they interact with guests and employees. From the booking experience to check in to check out, we help you deliver a differentiated guest experience that builds loyalty.
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Here are just some of the valued brands who use us today:
Get everything you need in one simple, cost-effective package. Cloud-based communications that allow your employees to service customers on a single platform from anywhere, on any device.[…more]
Scalable, pay-only-for-what-you-need, solutions that integrate seamlessly. […more]
Reliable phone service for emergency calling and more. […more]
Easily customize call flows so your call center is tailored to your business. […more]
Broadband, fiber, or wireless service to suits your business needs. […more]
What makes our solution better:
Lower cost than traditional hotel phone systems Easy-to-manage VoIP hotel phone systems White glove installation with 24/7 support No need to purchase new phones/equipment Hospitality features such as wake-up calls, maid room status, call accounting, check-in/check-out and more Integration with 30+ leading property management systems like Opera, Maestro, Infor, Marriott Full Service, OnQ for Hilton, WynGuest and RoomKey
Give your guests a more personalized experience.
Welcome VIP guests and loyalty members with special messages and offers just for them Tailor messages for different guest profiles Enable guest-centric wake-up call service, voicemail management, staff level E-911 notification delivery, and call accounting Inform guests of checkout procedures the day before check-out Inform guests of property amenities and events Notify affected guests of anticipated service impacts in the event of a maintenance issue and retract unread messages when the issue has been resolved
Give your staff the tools to manage tasks efficiently.
Provision multi-language voicemail prompts and reset guest voicemail boxes Automate housekeeping / room status updates Drive personalized call and internet pricing based on guest type or group affiliation Post phone call, internet and minibar charges back to the guest Authenticate guests on internet billing systems Notify staff of a VIP check in Bill back third-party system usageGenerate revenue by delivering sponsored messages to convention guests
Mobile app empowers staff to provide impeccable service: While on-the-go, hospitality staff can use the app to update room settings, including:
Room status Minibar charges Wake-up calls Text-message light Class of service Do not disturb Name display Guest-centric information
Hotel 32 | 32 “Hotel 32 | 32 replaced its legacy phone system with Ooma Office to gain advanced features. Ooma provides services that allow small businesses to be seen as large enterprises.” – Matthew Werner, General Manager at Hotel 32 | 32
IIG Hotels “We have used Ooma for over 4 years and have always found them to be a great solution for data and voice. We have incorporated them in almost every hotel we own and operate and happily recommend them to other management companies and businesses. ” – Kunal Patel, IT Manager, IIG Hotels
Ready to switch to a cloud-based phone system? Volume and contract based discounts are available.
Read a customer testimonial: How Ooma’s phone service helps drive strong reviews and repeat business.
READ CASE STUDY Ready to replace your analog lines and save money? SIP Trunking: $24.95 /line/month
Includes unlimited calling to Canada and US. Volume and contract based discounts are available.
Read our white paper: How SIP Trunking delivers a better guest experience.
DOWNLOAD WHITEPAPER Business internet made simple. Tiered plans help right-size your internet plan to meet actual business needs. Rock-solid reliability keeps businesses connected and productive. Installation is as easy as connecting devices and activating service. Enjoy straightforward monthly pricing plans with no hidden fees or long-term contracts. Take the internet with you. Simply unplug the Ooma Connect 3000 gateway device and take it with you. Then, plug it into any power source to get instant wireless internet service just about anywhere. LEARN MORE
Other Business Industries Whether you’re a local or national business we can help – Ooma is the #1 VoIP solution for a variety of business industries.
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