Ooma’s cloud platform constantly monitors both data streams, so if the digital voice data in one stream is disrupted by congestion, dropped packets, or latency, Continuous Voice automatically uses voice data from the second stream to avoid degraded audio quality or dropped calls. If one stream goes down, all calls in progress continue uninterrupted through the other stream.
All Ooma Connect customers can enable Continuous Voice at no additional charge.
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Continuous Voice, a feature of Ooma Connect, provides a wireless internet backup for VoIP phone calls to improve audio quality and avoid dropped calls if your primary internet fails.