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Ooma Business Blog

7 reasons to use the Ooma Office desktop app - blog post image

7 reasons to use the Ooma Office desktop app

September 10, 2024
Explore 7 great reasons why using the Ooma Office desktop app can make it easier to run your business. Helpful features like CRM integration, faxing, videoconferencing and many more can help you make the most of your business tech and up your game.
READ MORE »
Ryan O'Shea profile image
by Ryan O'Shea
Survey says: Organizations know they need to replace POTS lines, but many aren’t taking action yet - blog post image
airdial

Survey says: Organizations know they need to replace POTS lines, but many aren’t taking action yet

September 6, 2024
Despite high awareness of the copper sunset, 68% of people surveyed had not yet selected a POTS replacement solution. Ooma explores the priorities and motivations for many businesses as they go about selecting a POTS replacement vendor.
READ MORE »
Tonya Hottmann profile image
by Tonya Hottmann
10 questions to ask when looking for POTS replacement - blog post image
airdial

10 questions to ask when looking for POTS replacement

August 28, 2024
Here are 10 questions and answers to help you understand the copper sunset and find the right POTS phone line replacement solution for your business or organization.
READ MORE »
Clinton Fitch profile image
by Clinton Fitch
What is Shift-to-Text? - blog post image

What is Shift-to-Text?

August 23, 2024
Shift-to-text is a business telecom feature that can easily transport a customer on a phone call to another communication method, such as a text, an email or a chat. This makes it easier to provide a seamless customer experience while also making your office operations smooth and efficient.
READ MORE »
Nandhini Raghunathan profile image
by Nandhini Raghunathan
Three new messaging features in Ooma Office that can improve customer service - blog post image
business features

Three new messaging features in Ooma Office that can improve customer service

August 16, 2024
With Ooma Office, there are a number of ways to use texting to interact with your customers and make their lives easier, including three new features: Scheduled Messages, Messaging Templates and One-to-Many Messaging.
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Nandhini Raghunathan profile image
by Nandhini Raghunathan
Turn Your Receptionist into a Call Management Ninja - blog post image
customer experience | technology

Turn Your Receptionist into a Call Management Ninja

August 12, 2024
It takes a special set of skills to succeed as a receptionist. The best have a combination of soft (interpersonal) and hard (technical) skills. This post takes a look at both, along with tips to help refine key receptionist skills to help yours become a call management ninja.
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Mike Butts profile image
by Mike Butts
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