Ooma Business Blog

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What is PSTN? The Public Switched Telephone Network, or PSTN, has been the heart of global telecommunications since its humble beginnings in the late 19th century. Read about how it has evolved from copper wires and analog signals into a complex network, supporting not only voice but a variety of modern data services.

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When making your small business plan, be sure to add the right telecom systems with business phone features that make your life easier. Ooma shares a helpful telecom checklist you can use when starting and then running your business.

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Explore 7 great reasons why using the Ooma Office desktop app can make it easier to run your business. Helpful features like CRM integration, faxing, videoconferencing and many more can help you make the most of your business tech and up your game.

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Despite high awareness of the copper sunset, 68% of people surveyed had not yet selected a POTS replacement solution. Ooma explores the priorities and motivations for many businesses as they go about selecting a POTS replacement vendor.

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Here are 10 questions and answers to help you understand the copper sunset and find the right POTS phone line replacement solution for your business or organization.

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Shift-to-text is a business telecom feature that can easily transport a customer on a phone call to another communication method, such as a text, an email or a chat. This makes it easier to provide a seamless customer experience while also making your office operations smooth and efficient.