Ooma Business Blog

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Use this essential guide to Microsoft 365, formerly called Office 365®, to find out how much this popular productivity cloud based software costs, how it works, and some of its most popular features.

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E-commerce in the United States soared as the pandemic made online shopping more attractive. In 2020, online shopping was 14 percent of total retail sales in the United States in Q4 2020, up from 11.3% of retail sales in Q4 2019. The year-over-year growth rate in e-commerce adoption nearly doubled compared to 2019.

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High employee engagement is one way to make your company more successful. Gallup, a research organization that has conducted research since the 1930s, found that “employee engagement is an even stronger predictor of performance during tough periods such as economic recessions.” Therefore, it is helpful to survey your employees and understand how employees perceive the work environment.

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When you plan for summer sales in advance, you will have a better opportunity to serve potential customers effectively. To make the most of summer sales, get ready with these steps.

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When you seek out the best small business phone plans, there is no single choice right for every company. Instead of directing you to choose one business phone, we suggest taking a different approach. Start with your critical criteria for a business phone system first. After you clarify those priorities for communication, you will be positioned to make a smart choice.

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If you cannot safely send documents to clients, your business might suffer fines and negative publicity. For example, European regulators have imposed $126 million in fines as of January 2020 to organizations for failing to meet General Data Protection Regulation (GDPR) requirements. In the U.S.