Ooma Business Blog

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A guest is calling the front desk, but you don’t know who it is because your old PBX system doesn’t have Caller ID. Last week, a different guest complained she kept pushing “0” and the phone hung up on her, instead of transferring her to reception. You don’t even want to think about what might happen if there was an emergency and someone couldn’t call 911.

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Legendary NFL quarterback Peyton Manning spent hours poring over game films and meticulously studying the plays of his opponents. You don’t need to be a Hall of Fame QB to apply similar study habits to your business and see improved success.

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The Session Initiation Protocol (SIP) is a cornerstone in Voice over Internet Protocol (VoIP) transmissions. The underlying network equipment is complex and supports a wide range of functions that sometimes conflict. Consequently, businesses find themselves deploying less than optimal solutions. What follows are tips that help your business maximize its SIP investment.

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UCaaS data migration is faster and smoother than traditional transfers, it’s more than just flipping a switch. A successful transition requires…

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Now more than ever, having access to UCaaS features is critical. Business communication is changing rapidly requiring sophisticated call integrations that a voice-only system can’t support.