Ooma Business Blog

Beware of fraudsters—social engineering attacks on businesses are on the rise - blog post image

Beware of fraudsters—social engineering attacks on businesses are on the rise

December 20, 2024

Fraudsters use digital devices, the internet and social engineering schemes to target individuals and businesses for scams. Knowledge is power, so Ooma explores how to protect yourself and your business in this blog post.
Stay focused while working from home - blog post image

Stay focused while working from home

December 17, 2024

Many home-based workers have difficulty staying on task when presented with the option to spend time scrolling social media, doing household chores, shopping online, running errands or even watching TV. In this article, we’ve compiled working from home tips to help you stay focused and be more productive in a remote work environment.
Know when to use call park, call transfer or call hold - blog post image

Know when to use call park, call transfer or call hold

December 16, 2024

Your cloud-based business phone service has loads of features you can take advantage of to be more efficient and give customers a better experience, including call management. This guide should help you to understand the difference between call park, call transfer and call hold and the best times to use them in your business.
How to get time on your side: time management strategies for work - blog post image

How to get time on your side: time management strategies for work

December 12, 2024

Time management is not as difficult as you might think. It all boils down to developing the right habits, deciding which activities require your immediate attention, and scheduling time to accomplish your goals. Start by taking five minutes to read about some proven strategies and adopt the ones that resonate with your lifestyle.
8 benefits of a virtual phone service for small businesses - blog post image

8 benefits of a virtual phone service for small businesses

November 21, 2024

Virtual systems are simple to install and come with a suite of robust features that can be managed from an intuitive, easy-to-use dashboard. These solutions deliver a host of benefits, including enabling you to provide a better customer service experience and increasing your team’s productivity.
The pros and cons of messaging with emojis in the workplace - blog post image

The pros and cons of messaging with emojis in the workplace

November 18, 2024

Emojis have moved from informal communication to the business world. If you’re unsure if this is the right move for your business, read about the pros and cons of messaging with emojis in a professional business environment.