Ooma Business Blog
Connecticut’s Small Business Person of the Year built a thriving bakery and café from scratch, and is an Ooma customer
August 7, 2025
Michelle Nicholson turned a home sourdough hobby into Flour Girl Bakery & Café, earning the SBA’s Connecticut Small Business Person of the Year award. With Ooma Office, she streamlined operations across three buildings, improved customer service, and found more time to focus on growth.
 | by Mike Langberg |
Risks of waiting to replace POTS lines
July 31, 2025
Analog phone infrastructure is being phased out. Waiting to migrate increases your exposure to skyrocketing costs, compliance issues, and dangerous service disruptions. It’s time to act.
 | by Tonya Hottmann |
5 reasons you should integrate Ooma Office and SugarCRM
July 30, 2025
Integrating Ooma Office with SugarCRM helps businesses work smarter, not harder. Whether you’re aiming to deliver personalized customer experiences or make your team’s day-to-day easier, this CRM integration has you covered.
 | by Mark Vogel |
The best AI prompts to create business voicemail greetings
July 24, 2025
70 percent of customers still contact customer service via phone over other channels of support. What does that mean for your phone system? It better be on point, and AI can help. Check out these AI generated scripts and voicemail greeting prompts.
 | by Husain Sumra |
How to create online video meetings that rock
July 23, 2025
Video meetings are a staple in today’s hybrid working environment. We offer some best practices and helpful tips to make the most of each meeting.
| | by Husain Sumra |
Benefits of VoIP for office communications
July 18, 2025
The benefits of VoIP can touch every corner of your business, from customer experience to paying the bills. Let’s look at what you can expect with this in-depth exploration of advantages and even some disadvantages of VoIP for business communications.
| | by Mark Vogel |