Ooma Blog

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Network jitter can be a nightmare for businesses large and small. If your business uses VoIP calling technology, high levels of network jitter can cause work to grind to a halt. It’s simply impossible for employees to effectively communicate with customers, partners, and each other when VoIP call quality drops.

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VoIP monitoring tools produce data that gives you insight into the technical performance of a VoIP phone system. They’re used by IT departments and providers like Ooma to optimize performance and call quality. These tools provide analytics on issues such as network jitter, latency and packet loss.

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If your business suffers from high levels of network jitter, it’s natural to explore the steps you can take to reduce it. After all, network jitter can have a huge impact. It disrupts various forms of communication, slows down productivity, and ultimately makes it more difficult for your business to be successful.

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Text-based communication like messaging and email can be a great way to quickly send off information and get back to work. It helps you cut down on distractions and takes seconds to minutes. Better yet, you don’t have to deal with someone else. Initially, it’s one sided.

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Figuring out the best phone system for your business can be a challenge, especially considering the countless terms that you’re bound to run into. Let’s take a look at PBX and VoIP, for instance. Both acronyms describe certain types of phone systems, which leads to the commonly-searched question: Is PBX better than VoIP?

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On-premise phone systems have been the traditional choice for businesses for many years. However, with the development of hosted or cloud-based phone systems, on-premise systems are no longer the only option.