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Ooma Blog

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Turn Your Receptionist into a Call Management Ninja - blog post image
customer experience | technology

Turn Your Receptionist into a Call Management Ninja

August 12, 2024
It takes a special set of skills to succeed as a receptionist. The best have a combination of soft (interpersonal) and hard (technical) skills. This post takes a look at both, along with tips to help refine key receptionist skills to help yours become a call management ninja.
READ MORE »
Mike Butts profile image
by Mike Butts
IT consulting firm uses Ooma as essential service in political campaigns. - blog post image
customer experience | customer stories | ooma office

IT consulting firm uses Ooma as essential service in political campaigns.

October 14, 2020
2020 is an election year, which means political campaigns have spent a lot of time moving around the country, setting up offices and making tons of calls. Ooma customer Zac Cramer is an independent IT consultant has set up phone networks for four political campaigns across the country.
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Husain Sumra profile image
by Husain Sumra
Audiology Associates finds its voice with Ooma Office. - blog post image
customer experience | ooma office | small business stories

Audiology Associates finds its voice with Ooma Office.

August 24, 2020
One of Maryland’s largest hearing-loss clinic chains had a voice problem earlier this year: The existing phone system, patched together from multiple providers across multiple locations, couldn’t easily connect team members to each other or to their patients.
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Mike Langberg profile image
by Mike Langberg
Great Full Gardens turns to Ooma for help in pivoting their restaurant operations. - blog post image
customer experience | customer stories | ooma office

Great Full Gardens turns to Ooma for help in pivoting their restaurant operations.

July 28, 2020
Restaurants, more than almost any other type of business, have had to rapidly pivot their operations in the era of Covid-19. Gino Scala, owner and operator of four Great Full Gardens restaurants in the Reno, Nevada, area, got much needed help from Ooma in developing new ways to connect with customers.
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Mike Langberg profile image
by Mike Langberg
Casa Garcia cuts phone bill and answers more customers calls, thanks to Ooma Connect. - blog post image
customer experience | customer stories

Casa Garcia cuts phone bill and answers more customers calls, thanks to Ooma Connect.

May 18, 2020
Are you hungry for nachos or other classic Mexican food? If you’re in Pico Rivera, California, the place to go is Casa Garcia (http://www.casagarcia.la/). The family-owned restaurant has been in business for 42 years and is now run by Nicole Zaun, the founder’s granddaughter.
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Mike Langberg profile image
by Mike Langberg
How Shipping Can Improve Your Customer Experience - blog post image
customer experience | mobile

How Shipping Can Improve Your Customer Experience

August 16, 2019
With customer relationships top of mind for businesses, it’s no surprise that.
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Anthony Hizon profile image
by Anthony Hizon
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