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Home > Fr > Systemes Telephonie Pour Petites Entreprises > Enregistrement D Appels

Enregistrement des appels pour Ooma Office Pro

La possibilité de réécouter les appels téléphoniques peut être importante pour les entreprises, que ce soit pour former le personnel des ventes, s’assurer de l’exactitude de la prise de notes durant l’appel ou résoudre un différend avec un client.

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Enregistrez les appels à votre façon.

Ooma Office Pro vous permet d’enregistrer les appels de la façon la mieux adaptée à votre entreprise. L’enregistrement permanent des appels enregistre automatiquement tous les appels, ce qui vous permet d’améliorer la conformité et de facilement passer en revue les appels de vente et de service à la clientèle pour trouver des occasions d’amélioration.

La fonction d’enregistrement sur demande enregistre les appels lorsqu’elle est activée. Si vous êtes avocat et que vous appelez un client, vous pouvez facilement enregistrer l’appel pour assurer l’exactitude de votre prise de notes et de vos dossiers de facturation.

Faites-en plus avec l’enregistrement d’appels.

Tous les enregistrements d’appel sont conservés dans la section Registres d’appels du tableau de bord Ooma Office; ils sont donc faciles à trouver, à gérer et à utiliser.

Chaque enregistrement peut être écouté et téléchargé. Ou encore plusieurs enregistrements d’appels peuvent être téléchargés pour une analyse plus approfondie.

Remarque : Vérifiez les lois locales, provinciales et fédérales concernant l’enregistrement des appels téléphoniques, puisque certaines lois exigent que les entreprises informent les appelants qu’ils sont enregistrés.

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	Ooma Office Essentials	Ooma Office Pro	Ooma Office Pro Plus
		Most Popular	Best Value

50+ Standard Features	●	●	●
Virtual receptionist	●	●	●
Ring groups	●	●	●
Music on hold	●	●	●
One Toll-free Number	●	●	●
Digital Fax	●	●	●
Mobile App	●	●	●
Email Audio Attachments	●	●	●
Desktop App		●	●
Videoconferencing		●	●
Call Recording		●	●
Enhanced Call Blocking		●	●
Voicemail transcription		●	●
Caller Info Match		●	●
Dynamic Caller ID		●	●
Google and Office 365 Integrations		●	●
Call Analytics		●	●
Call Queuing			●
Salesforce Integration			●
Hot Desking			●
Find Me, Follow Me			●

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